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KitchensGuardian Privacy Policy

Last updated November 5, 2026 · KitchensGuardian, Inc.

1. Who we are

KitchensGuardian is a mobile app that helps you track what is in your kitchen, read your grocery receipts, and plan what to cook before food expires. It is made by KitchensGuardian, Inc., a Delaware corporation (“KitchensGuardian”, “we”, “us”).

We are responsible for the personal information described in this policy.

Contact: support@kitchensguardian.com
Postal address: KitchensGuardian, Inc., 1111B South Governors Avenue, Ste 42756, Dover, DE 19904, USA

This policy covers the KitchensGuardian app on Google Play and the Apple App Store, our backend services, our email support, and the kitchensguardian.com website.

Where we offer the app. KitchensGuardian is offered in the United States and Canada only. The app is not listed in other App Store or Google Play regions, and we do not offer it to people outside those two countries.

2. Summary

3. What we collect

3.1 Account data

3.2 Photos

A content fingerprint (a SHA-256 hash) of each receipt and fridge photo is stored with your scan record so that the same photo does not need to be read twice. The fingerprint cannot be turned back into the photo. It is deleted with your scan history. A first scan before you pay has no scan record: its fingerprints are used only to file the temporary results described above.

3.3 Receipt contents

When we read a receipt we extract and store:

A receipt may contain other information about you that is printed on it, such as a loyalty-card number, the last digits of a payment card, a cashier name, your name or a store address. We do not look for that information and do not extract it on purpose, but it is in the photo while the photo is processed (see section 5 on AI processing). You can cover it before you scan. None of it is ever written to the shared data described in section 7.

3.4 Pantry, lists, recipes and cooking data

3.5 Kitchens and members

3.6 Device and technical data

Optional Google Analytics for Firebase can collect additional app-instance, device, network and usage information if you allow it, as described in section 3.12.

3.7 Crash data

The app uses Firebase Crashlytics. When the app crashes or hits an error, Crashlytics sends Google a report with the device model, operating system, app version and a technical stack trace, together with a Firebase installation identifier that Crashlytics attaches to each report. We do not attach your email address or your name to crash reports.

3.8 Payments and subscription management

Subscriptions are sold through the Apple App Store or Google Play. We never see your card number, bank details or billing address.

We manage subscriptions through RevenueCat, Inc. (United States), which checks your purchase with the store and tells our backend whether your plan is active. For this to work, our backend creates an identifier for your account and the app passes it to RevenueCat. That identifier is specific to billing and is not your email address or your name, but it does refer to your account, so we treat it as personal information. RevenueCat also receives the store purchase and the device and app information its SDK collects. RevenueCat acts as our service provider. We receive back only whether your plan is active, which plan it is and when the current period ends. See our Subscription Terms.

3.9 Support messages

If you email us, we keep the email thread so we can help you and keep a record of the request. There is no in-app contact form today.

3.10 Server logs

Our backend writes a log line for every request containing the method, path, IP address, request id and timestamp. The path does not include anything you type, so searches and other query values are never written to the log. Logs do not contain email addresses, verification codes, receipt text or sign-in tokens. Logs are kept for up to 30 days and are used only for debugging and security.

3.11 Ad measurement

We advertise KitchensGuardian on Meta’s services, such as Facebook and Instagram. From version 1.1.5, the app can use AppsFlyer to learn which of those ads lead people to install and open the app, but only if you allow it.

If you allow it, AppsFlyer receives:

AppsFlyer works out which of our ads, if any, led to the install, and passes installs and app opens to Meta Platforms, Inc., which uses them, under its own terms, to measure our ads and to improve how they are delivered. If you came from one of our ads, the app uses that only to choose which welcome screens to show you, and that choice stays on your phone.

We never send AppsFlyer or Meta your name, email address, account or billing identifier, anything about your purchases or subscription, or anything about your food, recipes, diet or kitchens. AppsFlyer keeps this data under its own retention periods. Meta keeps what it receives under its own retention periods.

To turn it off: after you sign in, tap Ad settings on the setup screens (next to Sign out or delete account, or inside it; it is there before you pay), or later go to Profile, then System, then Ad measurement. It stops at once. On iPhone you can also turn off tracking for the app in Settings, then Privacy & Security, then Tracking. On Android, until you sign in, you can stop it only by uninstalling the app or clearing its storage in Android settings; the app then asks again the next time you open it. Your answer belongs to the phone, not to your account, so it stays after you sign out or delete your account. The app works the same either way.

3.12 Optional Google app analytics

Google app analytics is a separate choice from ad measurement. Collection starts off. From version 1.1.6, in app versions that offer the choice, Google Analytics for Firebase measures app installation and use and helps us understand which setup screens people reach and whether setup finishes, if you allow it. The app works the same if you refuse.

Google receives an app-instance identifier, app and device information, network-related metadata and usage events. This can include app version, operating system, device model, approximate location derived from network information, installation, session and engagement events, crash-related events where supported, and supported automatic store-purchase information.

Our custom setup events contain only a fixed setup-screen identifier or a completion marker and a fixed indication that the event came from setup. They do not contain your answers, kitchen codes, food, photos, receipt text, recipes, diet, name, email or KitchensGuardian account identifier. Google can still associate analytics events through the app-instance and device information it receives; these records are not anonymous.

This choice does not allow Google advertising or ad personalization. The app keeps Google’s advertising-storage, advertising-user-data and advertising-personalization consent purposes denied. App analytics does not enable the separate AppsFlyer/Meta ad-measurement choice described in section 3.11.

You can change Google app analytics in Ad settings during setup or in Profile, under System. Turning it off stops future collection and asks Firebase to reset its local analytics identity and data. It does not delete information already received by Google or recall a request already accepted. Your choice belongs to this phone and remains when you sign out or delete your KitchensGuardian account.

4. Why we use your information

We use your information to run the app for you. The table below sets out each use.

What we do Information used Why
Create and secure your account, sign you in, send verification and reset codes Email, name, password hash, codes, sign-in tokens To give you the service you asked for
Read your receipts and fridge photos and build your pantry Photos, receipt contents, account country and currency To give you the service you asked for
Show what your first scan finds before you pay (scan preview) Preview photos, what was read from them, your account id, and a hash of your IP address to limit previews To give you the service you asked for, when you choose to scan
Suggest expiry dates, recipes and shopping based on your pantry Pantry items, consumption data, kitchen settings To give you the service you asked for
Let you share a kitchen with others Display names, roles, invitations, shared pantry To give you the service you asked for
Send push notifications about requests and expiring items Push token, display names, kitchen name To give you the service you asked for; you can turn notifications off in your phone settings
Manage your subscription Billing identifier, subscription status from Apple or Google To give you the service you asked for
Measure which of our ads bring people to the app Device and advertising identifiers, IP address and the approximate location AppsFlyer may work out from it, device and app details, install and app-open events Only if you allow it (section 3.11), to measure and improve our own ads
Make scanning faster and more accurate for all users through anonymous shared caches and estimates (section 7) Normalised line text, product codes, store chain, package details, prices, currency, country, month To improve the app; section 7 explains what is anonymised
Produce anonymous data we use to train and evaluate our own future models and features (section 7) Your scan results, which are stripped of everything that points to you before anything is kept for this To improve the app
Understand app use and improve setup, only after separate Google app-analytics permission Google app-instance identifier, app/device and network information, usage/setup events and supported automatic store-purchase information Understand and improve app use and setup; no Google advertising or ad-personalization permission is granted by this choice
Fix crashes and keep the service secure Crash reports, server logs, IP addresses, rate-limit counters Security and reliability
Answer your support requests Your email and message To answer you
Comply with law, enforce our terms, defend claims Any of the above as needed Legal

In Canada we collect, use and disclose personal information with your knowledge and consent, except where the law allows otherwise. By creating an account and using the app you consent to the uses in this table, except ad measurement and Google app analytics. Each runs only if you separately allow it when the app asks, and stops when you turn it off (sections 3.11 and 3.12). You can withdraw your consent, and you can object to the uses we have described as improving the app; section 9 explains how.

5. AI processing: what we send to OpenAI

We use OpenAI’s API to read photos and text. This is what leaves our servers and goes to OpenAI:

What we do not send to OpenAI: your email address, your name, your user id, your kitchen id, your billing identifier, your push token, your IP address, or anything from your account record. Requests are made under our company API key, not under any identifier tied to you.

A receipt photo may itself show personal information printed by the store (see section 3.3). If you want to be sure it is not sent, cover that part of the receipt before scanning.

How OpenAI treats this data: KitchensGuardian signed OpenAI’s Data Processing Addendum on October 11, 2026, so OpenAI processes this data as our service provider under our instructions. Under OpenAI’s API terms, data sent through the API is not used to train OpenAI’s models. OpenAI keeps API inputs and outputs for up to 30 days to monitor for abuse and then deletes them. We do not have a zero-data-retention arrangement with OpenAI.

AI results are estimates. Item names, amounts, prices and expiry dates can be wrong. The app helps you review every result before it is saved, and you should always check food yourself before eating it.

6. Who we share information with

We share personal information only with the service providers below, with Meta to measure and improve our ads if you allow it (section 3.11), with other members of your kitchens, and where the law requires. We do not sell personal information. We do not share it with data brokers.

Recipient What they receive Why
OpenAI, L.L.C. (United States) Receipt and fridge photos (first-scan previews included), extracted receipt line text, item names, recipe requests, country and currency. No account identifiers. Reading photos and text, generating recipes, expiry estimates and icons (section 5). OpenAI acts as our service provider under a Data Processing Addendum signed October 11, 2026.
RevenueCat, Inc. (United States) Your billing identifier, the store purchase and subscription status, and the device and app information its SDK collects. No email address and no name. Checking your purchase with the store and keeping your subscription status up to date (section 3.8)
AppsFlyer Only if you allow ad measurement: device and advertising identifiers, IP address, device model, operating system, app version and similar technical details, and when the app is installed and opened. No name, email, account, purchase or kitchen data. Measuring our ads (section 3.11)
Meta Platforms, Inc. (United States) Only if you allow ad measurement, through AppsFlyer: installs and app opens, with the device details needed to match them to our ads, such as the advertising identifier and IP address. Measuring our ads and improving how they are delivered. Meta uses this data under its own terms.
Google LLC: Firebase Firestore Versions of the app before 1.1.5 write your user id, display name and push token, kitchen records, and join and recipe start requests with sender display names here. From version 1.1.5 the app writes nothing to Firestore; it only clears what earlier versions saved on your phone. Our backend can read a push token an earlier version saved here, and deletes your user document when you delete your account. Your email address is not written to Firestore. Notifications for app versions before 1.1.5
Google LLC: Firebase Cloud Messaging Push token, notification text (sender display name, kitchen name). Notifications are sent by our backend. Push notifications
Google LLC: Firebase Crashlytics Crash reports with device, OS, app version and a Firebase installation identifier. No email address or name. Stability
Google LLC: Google Sign-In Google verifies your identity and gives us a token; we fetch Google’s public keys to check it. Google learns that you signed in to our app. Sign-in
Apple Inc.: Sign in with Apple Apple gives the app an identifier, a one-time code and, on first sign-in, the email and name you choose to share. Our server exchanges the code for a sign-in token, tells Apple to end the app’s access when you delete your account, and acts on Apple’s notice if you stop using Sign in with Apple with our app or delete your Apple account. Sign-in, and ending Apple’s access when you delete your account
Google LLC: Google Analytics (website only) Website usage events and the identifiers Google Analytics sets in your browser. This row describes the website; optional Google app analytics is described separately below. Understanding how the website is used (section 12)
Google LLC: Google Analytics for Firebase (optional app analytics) After the separate app-analytics choice: app-instance identifier, app/device and network information, approximate location and usage/setup events; supported automatic purchase and crash-related events may also be collected. Our custom events contain no food, receipt content, email or KitchensGuardian account identifier. Understand and improve app use and setup (sections 3.12 and 12)
Railway Corp. (United States) Hosts our backend, database (Postgres), temporary store (Redis), file storage bucket and server logs. All data in this policy passes through or is stored on Railway. Hosting
Our email delivery provider: SendGrid (Twilio Inc.) and, as a fallback, Gmail SMTP (Google LLC) Your email address and the verification or reset code we send you Account emails.
Open Food Facts (non-profit, France) A barcode or produce code printed on a receipt line. No account data, no photo. Looking up product names and sizes for barcodes we have not seen before
Google LLC: ML Kit document scanner (Android only) On Android, the app uses Google’s document scanner to take fridge and receipt photos. The scanner runs on your phone. Google receives technical data about how it runs, such as the device model, Android version, app version, how long a scan took, error codes and an identifier for this install of the app. Taking fridge and receipt photos on Android
Apple App Store and Google Play Install, update and subscription billing Distribution and billing
Other members of your kitchens See section 8 Shared kitchens
Authorities, courts, advisers Only what is legally required or needed to defend a claim Legal

If we are ever acquired or merge with another company, your information may transfer to the new owner under this policy. We would tell you before that happens.

7. Using data to improve the app and train our own models

We use data from scans to make the app work better for everyone. This section explains exactly how, because some of it crosses between users.

7.1 Shared caches

When the app reads a receipt line with high confidence, we save the result (item name, price, quantity, unit, storage, expiry estimate) in a shared cache keyed by the normalised item text, currency and country. When any user later scans a line with the same text and a similar price, we reuse the cached reading instead of asking the AI again. The same applies to:

7.2 What shared data contains, and what it never contains

Shared data (the receipt line cache, product code cache, price estimates, quantity profiles, promotion counts, training log, recipe cache and icon store) is anonymous. It may contain:

It never contains your user id, kitchen id, receipt id, email, name, device token, billing identifier, IP address, photo, payment card digits, loyalty numbers, cashier names, store branch address or phone, or transaction ids. Nobody, including us, can trace a shared row back to you.

7.3 Scan history, corrections, and training our own models

We keep a history of each scan (the items read, the kitchen and account that scanned) and a log of corrections you make (what the AI read, what you changed it to). These are private to your kitchen. We use them to show you your history and to make your own future scans better. Both are deleted when you delete your account (section 10).

Separately, we produce anonymous data from scan results and keep it to improve the app and to train KitchensGuardian’s own future models. Only the anonymous data described in section 7.2 is kept for this. Everything that points to you (your user id, kitchen id, receipt id and the exact date) is removed before anything is kept, the month is kept instead of the date, and we hold a written record of how we do this and why the result cannot be traced back to a person. We review that record as the app changes. Once data is anonymous it is no longer information about you.

You can ask us to stop using your scan data to produce anonymous training data by emailing support@kitchensguardian.com. Data that is already anonymous cannot be traced back to you, so it cannot be removed.

We never try to re-identify anonymous data, and we never allow anyone else to.

7.4 Recipes

Recipes we generate for one kitchen may be reused for another kitchen with a similar set of ingredients. A reused recipe contains ingredient names and steps. It does not contain your name or kitchen name. What a recipe says you are missing is always worked out against the pantry of the kitchen that is asking, so a reused recipe never tells you anything about another kitchen’s pantry.

7.5 What we will not do

8. Shared kitchens

When you join a kitchen with other people:

9. Your rights and how to use them

You can:

How to make a request: email support@kitchensguardian.com from the email address on your account, and tell us which right you are exercising. We will reply to that address to confirm it is you. We answer within 30 days under PIPEDA and Quebec law, and within 45 days for CCPA requests. We may extend where the law allows, and we will tell you why. There is no charge for a reasonable number of requests.

9.1 California (CCPA/CPRA) and other US states

9.2 Canada (PIPEDA)

We collect, use and disclose personal information with your knowledge and consent, except where the law permits otherwise. You can withdraw consent, subject to legal or contractual limits, and we will explain the consequences. You can ask for access to your information and challenge its accuracy. If you are unhappy with our response, you can complain to the Office of the Privacy Commissioner of Canada (priv.gc.ca).

9.3 Quebec (Law 25)

If you live in Quebec, the same rights apply, and:

10. Account deletion: what goes and what stays

You can delete your account in the app, by opening the side menu and choosing Delete Account, or by going to Profile and choosing Delete Account. Either one opens a confirmation dialog. You can also email support@kitchensguardian.com with the subject “Delete my account” (see our Account Deletion page).

When you delete your account, we delete the following account data, subject to the exceptions below:

Kitchens you host: if other members remain, the kitchen becomes read-only for them. A remaining member who has their own active subscription, and does not already own a kitchen, can take ownership in the app, which reopens it. If you are the only member, the kitchen and everything in it (items, pantries, setup sessions, consumption data, recipes) is deleted.

What stays after deletion:

Cached scan results in our temporary store expire on their own within 30 days and are no longer linked to any account once yours is deleted.

Deleting your account does not cancel a subscription. Cancel it in the App Store or Google Play first; see our Subscription Terms.

Google may retain app analytics it received before deletion under the retention settings in section 11. Deleting your KitchensGuardian account does not automatically submit a deletion request for that analytics data. The app currently offers no individual control for deleting earlier analytics from Google’s servers. We do not attach your KitchensGuardian account identifier or email to these events. Contact support@kitchensguardian.com about an analytics privacy request. We assess requests based on our ability to identify the relevant records and the deletion tools Google makes available. We cannot promise to match those records by email alone or erase them automatically. Turning off Google app analytics stops future collection and resets local analytics data, but does not delete earlier events from Google’s servers.

11. How long we keep data

Data Retention
Account data Until you delete your account
Receipt, fridge and pantry photos Deleted as soon as the scan finishes; the temporary copy expires automatically within 15 minutes whatever happens
Phone copies of photos Until you sign out or delete your account. Photos from a first scan before you pay are also deleted once they are in your kitchen, or the first time you open the app after 7 days.
Scan result cache (temporary store) 30 days. This includes results from first scans before you pay, which are filed under the photo’s fingerprint, not under your account.
Receipt text from a first scan before you pay (temporary store) Up to one hour, linked to your account; deleted sooner if you delete your account
Receipt record (store, date, total, lines) 30 days if the scan is not saved to a kitchen; while the kitchen exists if saved; deleted with your account if the kitchen has no other members
Scan history and corrections Until you delete your account
Anonymous shared caches and estimates Receipt line and item caches: 120 days from last update; price and size estimates: about 90 days per answer; ingredient catalog, recipe cache and training log: indefinitely (anonymous)
Pantry, lists, recipes, meal plans, consumption data While the kitchen exists
Kitchen setup sessions Pending sessions close after 7 days; records kept while the kitchen exists
Kitchen invitation code 7 days, or until a member is removed
Push token Until you sign out or delete your account
Server logs Up to 30 days
Rate-limit counters Minutes to two days
Database backups 7 days
Support emails 2 years after the thread closes
Crash data at Google Per Google’s retention periods
Subscriber record at RevenueCat Until you delete your account
Optional Google app analytics Google Analytics is configured to retain user-level data and key-event data for 14 months, and other event-level data for 2 months. Reset on new activity is enabled: new events restart the user-identifier retention period, so user-level data for active users may remain longer. This reset does not extend individual event records. Google processes expired data for deletion monthly. These controls affect detailed explorations and funnel reports; standard aggregated reports may remain longer.
Local Google app-analytics choice and setup-screen markers The choice remains on the phone across sign-out and account deletion until changed or app data is removed. Setup-screen markers remain across sign-out and app updates, and are cleared when the account is deleted or app data is removed.
Apple revocation record (a one-way hash, section 10) Indefinitely, with no link to any account
Ad-measurement data at AppsFlyer (only if you allowed it) Per AppsFlyer’s retention periods
Ad-measurement data at Meta (only if you allowed it) Per Meta’s retention periods

12. Analytics, tracking and cookies

In the app

On kitchensguardian.com

13. Children

KitchensGuardian is not directed at children. You must be at least 16 years old to use it. We ask your age when you create an account and we do not allow accounts for anyone under 16. We do not knowingly collect personal information from anyone under 16, and we do not knowingly collect personal information from children under 13 at all. If you believe a child has created an account, email support@kitchensguardian.com and we will delete it.

14. Where your information goes

Our servers are hosted by Railway in the United States. OpenAI and RevenueCat process data in the United States. Google services, AppsFlyer and Meta may process data in the United States and elsewhere. If you use the app from Canada, your information is transferred to and processed in the United States.

For Canadian users, your information may be subject to the laws of the United States, including access by US authorities under lawful process. Our agreements with each of these providers require them to protect your information and to use it only to provide the service to us. If you live in Quebec, section 9.3 explains the assessment we carry out before information leaves the province.

15. Security

We work to protect your information:

No system is perfectly secure, and we cannot guarantee absolute security. If we learn of a breach that creates a real risk of serious harm, we will notify you and the relevant authorities as the law requires, including the Office of the Privacy Commissioner of Canada and the Commission d’accès à l’information du Québec where that applies. To report a security issue, email support@kitchensguardian.com with “Security” in the subject.

16. Changes to this policy

We may update this policy as the app changes. We will post the new version in the app and on our website with a new “Last updated” date. For significant changes, we will notify you in the app or by email before they take effect. Continued use after the effective date means the new policy applies.

17. Contact

KitchensGuardian, Inc.
Email: support@kitchensguardian.com
Postal address: 1111B South Governors Avenue, Ste 42756, Dover, DE 19904, USA

Person in charge of the protection of personal information (Quebec, Law 25): Ido Zeev Berger, Chief Executive Officer, at the postal address above, ido@kitchensguardian.com.

For privacy requests, put “Privacy request” in the subject and write from the email address on your account.